Impounded Vehicles

Vehicles end up on the impound lot for many reasons. Some are by police order.  Some are the result of parking violations.  Others are accident casualties.

All of these generate stress. We understand and will guide you through the release process.

Our impound lot is a remote, secure facility that is not staffed on a regular basis.

Appointments are available: 

Weekdays 9a - 5p

Weekends 11a - 2p

As a general rule, vehicles and the contents are unable to be released until the Towing and Storage Invoice is paid in full.  However, KRS 376.275 Subsection (2) does allow for the release of specific contents.  

Those are:

 (a) Prescription medication in its proper container; (b) Personal medical supplies and equipment or records; (c) Educational materials, including but not limited to calculators, books, papers, and school supplies; (d) Documents, files, electronic devices, or equipment which may be able to store personal information or information relating to a person's employment or business; (e) Firearms and ammunition. Notwithstanding the provisions of subsection (3) of this section, firearms and ammunition which are not claimed by the owner of the vehicle within forty-five (45) days of the date the vehicle was towed shall be transferred to the Department of Kentucky State Police for disposition as provided by KRS 16.220; (f) Cargo in the possession of persons engaged in transportation in interstate commerce as registered under KRS 186.020; (g) Cargo in the possession of an integrated intermodal small package carrier as defined by KRS 281.605(12); (h) Child restraint systems or child booster seats; and (i) Checks, checkbooks, debit or credit cards, money orders, stocks, or bonds. 

If you are involved in an accident where an insurance company is involved, please have a representative of your insurance company contact us at (859) 907-6755 as soon as possible to speed up the release of your vehicle contents.

Any person recovering a vehicle from our lot is required to provide a valid, state issued form of identification as well as proof of ownership of the vehicle.

If your vehicle has a HOLD placed on it by a police department, you will need to obtain the HOLD RELEASE documents from the appropriate department and bring them with you.

You will also be asked to sign a liability waiver before being granted access to the impound lot.

As required by applicable KRS, you can receive a receipt of all Towing and Storage charges via either email or texted link.